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FAQ

Q: Where are you located?

A: We are located in the heart of downtown Guelph, Ontario!

Q: Is there parking available at your office?

A: Yes! There is free two hour parking downtown.  Unfortunately our office space does not come with its own, designated parking spots. 

Q: Are your services covered by extended health care benefits?

A:  Yes.  However, it really depends on what your specific package includes. If you are unsure, I would encourage you to call your provider and inquire about whether or not Psychotherapy services are covered. 

Q: Can I claim this service under Social Work or Psychological services through my extended healthy care benefits?

A: No. We are a team comprised of Registered Psychotherapists and Social Workers. 

Q: Do you offer a sliding scale?

A: Unfortunately we do not offer sliding scale prices at this time.  

Q: How old do I have to be to consent to therapy?

A: There is no hard and fast age or rule.  You must be able to demonstrate your understanding of "informed consent" as well as the risks/benefits of engaging in therapy versus the risks and benefits of not engaging in therapy.  These topics are covered in the initial session.  You can, however, be as young as 12 years old and consent, so long as you demonstrate your understanding of the topics mentioned above. 

Q: What are your fees for service?

A: Fees can be found under the Psychotherapy main page (scroll to the bottom). 

Q: What are some potential risks of counselling?

A:  Sometimes symptoms can worsen before they get better through the process of beginning to talk and open up about your issues.  However, the hope is that therapy will help in the long run! 

Q: Do you provide skills for your clients to use outside of the session? Or is it more "talk therapy"? What is your approach?

A: We always rely on evidence-informed treatment modalities to help guide our work together and address the presenting symptoms.  In doing so, we offer concrete skills to our clients that they are encouraged to practice outside of our sessions together.  That being said, we are also a group of client-centred therapists.  This means that we leave room for updates and allow for the session to flow organically as needed.  It is our job to keep our clients on track and to manage our time appropriately. 

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